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iolo technologies Customer Care Portal Welcome Login Sign up Home Solutions Forums Having PC issues? Let us fix it for you. Click here to learn more about this affordable and convenient premium service or call now (877) 857-9289 Welcome to iolo Support How can we help you today? Enter your search term here... Search Fraudulent Entities Posing as iolo, System Mechanic, Avangate or 2checkout Please be aware that iolo Customer Care Agents, or agents from iolo’s payment processor, 2checkout (formerly Avangate), do not initiate outbound phone calls or emails based on alerts or errors from the product. Additionally, we do not initiate contacts offering refunds for discontinued software products. If someone claiming to be from “iolo”, “System Mechanic”, "Avangate" or “2checkout” contacts you regarding alerts or messages from the product, or claiming that iolo is no longer providing support or services in your area, do not provide any information and contact iolo to verify. Click Here to Learn More Call Center Availability Limited Due to recent CDC and Health Department recommendations, iolo Call Center Support staff is currently limited. You may experience longer call hold times. Thank you for your patience, and remember for a quicker response, you can submit Support requests here at the portal by logging in or signing up above. Free Product Support Free standard customer service and technical support for iolo technologies’ software and services. Get Product Support Premium Support Click to learn more about getting this affordable and convenient unlimited 24x7 premium service or call now (877) 857-9289 Get Premium Support Knowledge Base To view more articles, please click on Solutions at the website menu above or by clicking here . General Getting Started (4) Need to download or update your software? Start here! iolo My Account (2) Lookup your order, activation key, change your auto-renewal and account settings Purchase Questions (12) Sales and refund policy and Whole Home License Community Forums { forum_category.name }} -- Announcements (17) General announcements on the company, product updates and new features Sales and Offers (2) Customer offers, Early Bird promotions and discounts. Community forums Showing recent updates Start a new topic General Forums Announcements 17 Whats New in System Mechanic Ultimate Defense v20 Posted by Service Desk Master , about 1 month ago Last Reply by Service Desk Master about 1 month ago Important Service Notice for Privacy Guardian™ Users Posted by Service Desk Master , 2 months ago Last Reply by Service Desk Master 2 months ago New KBA - Where did Privacy Shield go? Posted by Service Desk Master , 3 months ago Last Reply by Service Desk Master 3 months ago See all 17 topics Sales and Offers 2 Upgrade to System Mechanic Ultimate Defense Posted by Promo Gangsta , 8 months ago Last Reply by Promo Gangsta 8 months ago We Are Currently Troubleshooting Technical Issues with the Black Friday/Cyber Monday Promo Posted by Promo Gangsta , 4 months ago Last Reply by Promo Gangsta 4 months ago iolo Products System Mechanic Ultimate Defense 25 New KBA - Where did Privacy Shield go? Posted by Service Desk Master , 3 months ago Last Reply by Service Desk Master 3 months ago New KBA - Where did Privacy Shield go? Posted by Service Desk Master , 3 months ago Last Reply by Service Desk Master 3 months ago Update.exe has a problem Posted by Service Desk Master , 8 months ago Last Reply by Service Desk Master 8 months ago See all 25 topics ByePass 3 Cannot log into ByePass Posted by Ronald Peck , 8 months ago Last Reply by Service Desk Master 8 months ago Action cannot be completed Posted by Wayne A Fox , 8 months ago Last Reply by Service Desk Master 8 months ago Delete Byepass Posted by Elliot Hirsch , 9 months ago Last Reply by Wayne A Fox 8 months ago Malware Killer 1 Malware Killer Posted by Alan Dombrow , 9 months ago Last Reply by Service Desk Master 8 months ago Privacy Guardian 1 issues with windows edge in privacy guardian Posted by joseph bush , 8 months ago Last Reply by joseph bush 8 months ago System Shield Antivirus 2 System Shield Posted by Jerome A Rogers , 8 months ago Last Reply by Service Desk Master 8 months ago ZAP Extreme Security - AntiVirus and Firewall has the "At Risk" Error Message Posted by Samuel Robinson , 9 months ago Last Reply by Service Desk Master 9 months ago Search and Recover 0 DriveScrubber 0 Product Feature Requests 8 Driver Updates Posted by Bill Hoagland , 8 months ago Last Reply by Service Desk Master 8 months ago Window Sizing Posted by Charles L Sebastian , 9 months ago Last Reply by Charles L Sebastian 8 months ago sleep Posted by Robert Pointer , 10 months ago Last Reply by Robert Pointer 10 months ago See all 8 topics EULA | Privacy Policy | Sales Policy | Contact Us ©1998-2019 iolo technologies, LLC. | All rights reserved. Industry-leading PC Performance Software....